Last Updated: [04/11/2025]
This Delivery Policy outlines how [I Am Automation] delivers products purchased through [www.iamautomation.co.za].
- Delivery Areas
We currently deliver across South Africa.
For remote or outlying areas, additional delivery time or fees may apply.
- Delivery Timeframes
- Main Centres: 2–5 business days
- Outlying Areas: 5–7 business days
- Custom or Pre-Order Items: Delivery times will be confirmed upon order
Delivery time starts once payment has cleared via PayFast and the order is confirmed.
- Delivery Fees
- Standard delivery fees are displayed at checkout.
- Free delivery may apply to orders above a certain value (where indicated).
- Delivery charges are non-refundable unless we made an error or the product is defective.
- Delivery Process
- You will receive an email confirmation and tracking number once your order is dispatched.
- Deliveries are made via reputable courier partners during business hours (Monday–Friday).
- Please ensure someone is available at your delivery address to receive the parcel.
- Risk and Ownership
Risk in the goods passes to you upon delivery.
Ownership remains with [I Am Automation] until full payment has been received.
- Failed Deliveries
If a delivery attempt fails due to an incorrect address or unavailability, the order may be returned to us. Additional courier charges may apply for redelivery.
- Contact for Delivery Queries
Email: [sales@iamautomation.co.za]
Phone: [+27 (0) 81 039 0004/ 083 265 4544]