Last Updated: [04/11/2025]

This Privacy Policy describes how I Am Automation (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website [www.iamautomation.co.za] (“Website”) and related services.
We are committed to protecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
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1. Information We Collect

We may collect the following information:
• Personal details (name, surname, contact number, email address, physical address)
• Payment and billing information (processed securely via PayFast)
• Account login credentials (if applicable)
• Order history and preferences
• Device and usage data (e.g. IP address, browser type, analytics data)
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2. How We Use Your Information

Your information is used to:
• Process and deliver your orders
• Communicate order updates or support requests
• Improve our products, services, and Website
• Send marketing and promotional material (only with your consent)
• Comply with legal obligations
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3. Payment Information & PayFast

We use PayFast (Pty) Ltd as our secure payment gateway.
When you make a payment, your financial information (such as credit/debit card details) is processed directly by PayFast and not stored on our servers.
For details on how PayFast handles your data, please refer to their privacy policy at https://www.payfast.co.za/privacy-policy/.
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4. Information Sharing

We will never sell or rent your personal data.
We may share data with trusted third parties only for the following purposes:
• Delivery and logistics partners
• Payment processing (PayFast)
• Legal compliance, when required by law
All third parties are bound by confidentiality and data protection agreements.
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5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law.
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6. Security

We take reasonable and appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
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7. Your Rights

Under POPIA, you have the right to:
• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator
To exercise your rights, please contact us at [sales@iamautomation.co.za].
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8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
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9. Contact Information

[I Am Automation]
Email: [sales@iamautomation.co.za]
Phone: [+27 (0) 81 039 0004/ 083 265 4544]
Address: [47 Valley View Estate, Dakota Avenue, Helderkruin, Roodepoort, 1724]