Terms and Conditions

Terms and Conditions

Last Updated: [04/11/2025]

Welcome to IaAmAutomation (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website [www.iamautomation.co.za] (“Website”) and any purchase of products or services from us. By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use this Website.

  1. Legal Capacity

By using this Website, you confirm that you are:

  • At least 18 years old; or
  • Accessing the Website under the supervision of a parent or guardian who agrees to be bound by these Terms.

  1. Application of South African Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, including but not limited to:

  • The Consumer Protection Act, 68 of 2008 (CPA);
  • The Electronic Communications and Transactions Act, 25 of 2002 (ECTA); and
  • The Protection of Personal Information Act, 4 of 2013 (POPIA).

  1. Use of the Website

You agree:

  • Not to use the Website for any unlawful purpose.
  • Not to copy, modify, or distribute any content without our written permission; and
  • To provide accurate and complete information when registering, ordering, or communicating with us.

We reserve the right to restrict access or terminate accounts for misuse or breach of these Terms.

  1. Products and Pricing

  • All products and prices listed on our Website are subject to availability and may change without notice.
  • We take all reasonable efforts to display accurate descriptions and prices. However, errors may occur, and we reserve the right to correct them.
  • Prices are quoted in South African Rand (ZAR) and include VAT unless otherwise stated.

  1. Orders and Payment

  • Orders placed through the Website constitute an offer to purchase, subject to acceptance by us.
  • We reserve the right to accept or reject any order.
  • Payment must be made via the payment methods available on the Website.
  • Orders will only be processed once full payment is received and cleared.

  1. Delivery

  • Delivery times are estimates and may vary based on location and availability.
  • We are not responsible for delays beyond our control (e.g., courier or customs issues).
  • Risk in the goods passes to you upon delivery, but ownership transfers only once payment is received in full.

  1. Returns, Refunds and Exchanges

Our Returns Policy is compliant with the Consumer Protection Act (CPA):

  • You may return goods within 7 days of delivery for a refund or exchange if they are defective, damaged, or not as described.
  • Items must be returned unused, in their original packaging, and with proof of purchase.
  • Certain products (e.g., perishable, digital, or personalised goods) may not be eligible for return unless defective.
  • Refunds will be processed within a reasonable period after inspection.

  1. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with the Protection of Personal Information Act (POPIA).
For details, see our Privacy Policy.
By using this Website, you consent to our collection and use of your personal data as outlined in that policy.

  1. Intellectual Property

All content on this Website, including text, images, trademarks, and software, is the property of I Am Automation or its licensors.
You may not reproduce, distribute, or exploit any part of this Website without prior written consent.

  1. Limitation of Liability

To the fullest extent permitted by South African law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of this Website or our products.
  • Our total liability for any claim shall not exceed the purchase price of the product in question.

  1. Links to Other Websites

Our Website may contain links to third-party websites. These are provided for convenience only, and we do not endorse or assume responsibility for their content or practices.

  1. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website.
Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

  1. Contact Information

If you have any questions about these Terms or our services, please contact us at:

I Am Automation
Email: sales@iamautomation.co.za
Phone: +27 (0) 81 039 0004/ 083 265 4544
Address: 47 Valley View Estate, Dokata Avenue, Helderkruin, Roodepoort,1724